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A 24/7 front desk for Moncton businesses — never miss a call.

New Brunswick · 6 min read · Updated May 30, 2026

Key takeaways

  • We work with Greater Moncton businesses — Moncton, Dieppe and Riverview — to answer every call, book every job and chase every review, done-for-you and fully remote.
  • Small businesses answer only about 37.8% of their calls live; the rest ring out, and 85% of those callers never try again. A 24/7 front desk closes that gap.
  • Bilingual EN/FR is a real local edge. Moncton has been officially bilingual since 2002 and New Brunswick is Canada's only bilingual province, so a front desk that books in both languages wins jobs others lose.
  • One vendor, the whole stack: 24/7 Front Desk $497/mo, Review Engine $199/mo, Automation $449/mo, or the Everything bundle at $999/mo. Start with a free demo and a free Automation Audit.

If you run a local business in Greater Moncton, the phone is your storefront — and most owners are losing customers through it without ever seeing it happen. A caller who reaches voicemail almost never tries again; they just dial the next shop on the list. Adventure Movement Studio fixes that for Moncton-area businesses: a bilingual 24/7 front desk that answers every call, books the appointment, asks happy customers for a Google review, and automates the follow-up. One vendor, the whole stack, done for you.

We are remote by design. Greater Moncton is home to roughly 158,000 people across Moncton, Dieppe and Riverview, and it has been the fastest-growing part of New Brunswick for years. You do not need an agency down the street — you need a system that never sleeps. Here is exactly what we set up.

Who we help in Moncton

If customers call you, book you, or review you, we can help. We work with local service businesses all over Greater Moncton, including:

  • Barbershops and hair salons — book cuts and colours while your hands are full.
  • Plumbers, roofers, HVAC and electricians — catch emergency calls from the job site, day or night.
  • Med spas, dental and aesthetics clinics — fill the calendar and cut no-shows.
  • Gyms, studios and trainers — sign people up the moment they call.
  • Cafes, restaurants and local retail — never miss a reservation or a catering enquiry.
  • Auto shops, cleaners, landscapers and trades — quote and book without stopping work.

Different trades, same problem: one phone, a few hands, and a 24-hour clock. The fix is the same too.

Never miss a call: a 24/7 front desk

The data on missed calls is blunt. A 2024 study by 411 Locals found that only 37.8% of calls to small businesses were answered by a live person — meaning roughly 62% go unanswered. Of those callers, about 85% never call back and around 62% immediately phone a competitor. Industry analysis pegs the average annual cost of missed calls at about $126,000 per small business.

Our 24/7 Front Desk ($497/mo) answers every call — after hours, during the lunch rush, on weekends, and even the second caller while you are already on the line. It greets people, answers your common questions, and books straight into your calendar. In a bilingual market like Moncton, it does all of that in English or French, automatically. For the full breakdown of what this kind of setup runs, see our guide on how much an AI receptionist costs.

Online booking and reminders

Plenty of your customers would rather not call at all. Around 70% of consumers prefer to book online, and a large share of bookings — roughly four in ten — happen after you have closed for the day. If the only way to reach you is a phone that rings out at 9 p.m., those jobs go to whoever has a "Book now" button.

We set up online booking that takes appointments 24/7, syncs to your calendar, and sends automatic text and email reminders so people actually show up. Fewer no-shows, a fuller schedule, and no more phone tag — all running in the background while you work.

More Google reviews

In a connected city like Moncton, your reputation is your reviews. As of 2026, about 97% of consumers read online reviews for local businesses before they choose one. More stars and more recent reviews mean more calls — it is the closest thing to free advertising a local business has.

Our 5-star Review Engine ($199/mo) automatically asks happy customers for a Google review at the right moment, makes it one tap to leave, and routes unhappy feedback to you privately first so you can fix it. Over a few months, your rating climbs and you start showing up ahead of the competition. Our guide on how to get more Google reviews walks through the playbook.

Automate the busywork

Speed wins customers. Businesses that reply to a new lead within 5 minutes are up to 21 times more likely to qualify it than those that wait 30 minutes, and 78% of customers buy from whoever responds first. Most local businesses simply cannot hit that by hand.

Our Business Automation ($449/mo) handles it for you: missed-call text-back that replies in seconds, instant responses to web and social enquiries, no-show and review follow-ups, and reminders that go out on their own. It is the difference between "we'll call you back" and "you're booked." If you want the bigger picture, read how to automate your small business.

Transparent pricing snapshot

No quotes you have to chase, no surprise setup fees. Here is the whole menu, with real prices:

ServiceWhat it doesPrice
WebsiteFast, modern site built to convert$1,500 one-time
24/7 Front DeskAnswers every call, books appointments (EN/FR)$497/mo
5-star Review EngineAutomatically grows your Google reviews$199/mo
Social mediaDone-for-you posts that keep you visible$199/mo
Business AutomationText-back, reminders, lead follow-up$449/mo
Everything bundleThe whole stack, one price — best value$999/mo

Not sure where to start? A free Automation Audit shows you exactly how many calls you are likely missing, what they are worth, and which pieces would move the needle first — with no obligation. See it all on our pricing page.

How to get started

It is quick and fully remote. First, book a free demo or call our live demo line at +1 (506) 308-9529 to hear the front desk in action. Next, we run your free Automation Audit and map your calls, booking and reviews. Then we build, connect and test everything for you, you approve it, and we switch it on — usually within days. From that point on, every call gets answered in English or French, every booking lands in your calendar, and every happy customer gets asked for a review, while you stay focused on the work in front of you.

Frequently asked questions

Do you work with Moncton businesses?

Yes. Adventure Movement Studio works with local service businesses across Greater Moncton — Moncton, Dieppe and Riverview — from barbershops and salons to plumbers, roofers, med spas, gyms and cafes. We set up your 24/7 front desk, online booking, reviews and automation done-for-you, so every call is answered and every lead is followed up.

Do I need to be there in person, or is this remote?

It is fully remote and done-for-you. We build and run everything online and connect it to your existing phone number, calendar and Google profile. There is nothing to install and no equipment to buy. You keep doing the work in front of you while the system answers calls, books appointments and texts people back around the clock.

Is the front desk bilingual in English and French?

Yes. Bilingual EN/FR service is one of our biggest advantages for Moncton. The city has been officially bilingual since 2002 and New Brunswick is Canada's only officially bilingual province, so a front desk that greets and books callers in both English and French wins jobs that an English-only competitor loses. We set up your answering, booking and texts to work in both languages.

What does it cost?

Transparent, flat pricing with no setup games. A website is $1,500 one-time. The 24/7 Front Desk is $497/mo, the 5-star Review Engine is $199/mo, social media is $199/mo, and Business Automation is $449/mo. The Everything bundle is $999/mo and is the best value because it includes the whole stack. You can also start with a free demo and a free Automation Audit.

How fast can you set it up?

Most Moncton-area setups go live within days, not months. We start with a free Automation Audit to map your calls, booking and reviews, then we build, connect and test everything for you. You approve it, we flip it on, and your front desk starts answering and booking right away.

Do you serve the rest of New Brunswick, Canada and the United States?

Yes. We work with businesses across all of New Brunswick — Saint John, Fredericton and beyond — as well as anywhere in Canada and the United States. Because everything is built and run remotely, your location does not change what we can do. Our live demo line is a local 506 number at +1 (506) 308-9529.

Sources

  1. Office of the Commissioner of Official Languages of Canada — The City of Moncton becomes officially bilingual (2002)
  2. Statistics Canada — Key facts on the French language in New Brunswick, 2021
  3. AIRA — 62% of Business Calls Go Unanswered: The $126K Cost (citing 411 Locals 2024, AMBS, PATLive, Dialzara)
  4. BrightLocal — Local Consumer Review Survey 2026 (97% read local business reviews)
  5. Harvard Business Review — The Short Life of Online Sales Leads (MIT 5-minute response study)
  6. Zippia — Appointment Scheduling Statistics (online booking preference)

Want a bilingual front desk for your Moncton business?

Adventure Movement Studio sets up your front desk, reviews, website and automation — one vendor, done for you, in English and French. Start with a free demo or a free Automation Audit.